Aneena Kurian

Mortgage Case Manager – Newport Office
Client Coordination | Case Management | Mortgage Application Support

About Aneena

Aneena Kurian is a detail-driven and client-focused Mortgage Case Manager at the Newport office of Ample Mortgages, one of the UK’s top-rated mortgage and protection firms. She plays an essential role in supporting mortgage advisers by coordinating client cases, managing documents, and ensuring smooth communication with lenders and clients from application to completion.

With over 9 years of international work experience across multiple sectors and countries, Aneena brings a unique blend of financial knowledge, people management, and operational discipline to the mortgage industry. Her academic background in Finance and Organisational Management, combined with real-world expertise in working with diverse teams, enables her to understand complex processes while maintaining a human-centric approach. Aneena brings strong cross-functional knowledge and a client-first mindset to every mortgage case she handles.

She holds an MBA, specialising in Managing People and Organisations, from Leeds Beckett University, and a BCom in Finance from St. Joseph’s College, Devagiri. Her ability to bridge financial systems and human relationships makes her a strong asset in mortgage case progression and team support. She is known for her meticulous organisation, people-first attitude, and practical understanding of procedures—all of which contribute to an outstanding client experience.

She consistently applies a customer-centric approach, ensuring each client feels supported and informed throughout the mortgage journey. Aneena is fluent in English and Malayalam, allowing her to serve a broader and more culturally diverse client base with clarity and empathy.

Areas of Expertise

  • End-to-end case management for mortgages, remortgages, and buy-to-let
  • Coordination between clients, advisers, and lenders to ensure smooth processing
  • Document control and compliance tracking
  • Staff onboarding, contract documentation, and performance tracking
  • Skilled in working across cultures and management levels — from line teams to directors
  • Customer-focused service in Newport and across the UK mortgage market
  • Multidisciplinary insight into finance, people, and process management
  • Professional communication in English and Malayalam