Henna Rahman

Case Manager – Newport Office
Mortgage Advice | Client Coordination | Application Support

About Henna

Henna Rahman is a highly organised and client-focused Case Manager at the Newport office of Ample Mortgages — a leading name for securing the best mortgages in the UK. She plays a key role in managing mortgage applications and supporting advisers with client onboarding, document coordination, and case progress from start to finish.

Henna’s cross-sector experience gives her a comprehensive understanding of the mortgage and remortgage landscape. Her strategic insight and client-first support have consistently helped customers across the UK make confident, informed financial decisions.

Henna holds an MBA in International Business from the University of Greenwich. Her fluency in English and Malayalam enables her to offer culturally aware and effective communication, especially for clients from the South Asian and Malayali communities in the UK.

She is known for her calm, approachable manner and ability to simplify complex processes for clients. Henna regularly collaborates with advisers to troubleshoot application issues and ensure smooth progress. Her proactive approach and attention to detail have earned her praise from both clients and colleagues alike.
She remains committed to delivering outstanding service and building long-term client relationships based on trust and transparency.

Areas of Expertise

  • Case management support for mortgages, remortgages, and buy-to-let
  • Document coordination and client communication
  • Liaison with mortgage advisers and back-end processing
  • Professional communication in English and Malayalam