Introduction

At Ample Mortgages, we are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services. It has been drafted from the information contained in our Initial Disclosure Document and adapted for website use.

Who We Are

Ample Mortgages is an appointed representative of Arkke Capital Limited, authorised and regulated by the Financial Conduct Authority. We provide advice on mortgages, remortgages, buy-to-let, specialist mortgages, life insurance, critical illness cover, income protection, family income benefit, whole of life insurance, accident protection, private medical insurance, home insurance, and Will Writing services.

Information We Collect

We may collect personal details, identity documents, employment and financial information, mortgage details, family circumstances, and, where necessary for protection insurance, health information.

How We Collect Information

Information is collected through our website, forms, emails, telephone calls, WhatsApp, meetings, and documents supplied by you. We may also receive information from lenders, insurers, employers, credit reference agencies, identity verification providers, and other professional partners.

How We Use Information

We use your information to provide our services, assess affordability, arrange mortgages and insurance, assist with Will Writing, verify your identity, communicate with you, comply with legal obligations, and improve our services.

Legal Basis

We process personal data to perform our contract with you, comply with legal obligations, pursue legitimate interests where appropriate, and, where required, with your consent.

Sharing Information

We may share your information with lenders, insurers, solicitors, conveyancers, compliance advisers, estate planners, surveyors, valuers, and other trusted service providers where necessary. We never sell your personal information.

Marketing

With your consent, we may contact you by email, phone, SMS, post, or instant messaging. You can withdraw your consent at any time.

Cookies

Our website may use cookies and analytics technologies to improve user experience and website performance.

Data Security

We maintain appropriate technical and organisational measures to safeguard your information.

Data Retention

We normally retain your information for a minimum of six years after providing our services, or longer where required by law or regulation.

Your Rights

You may request access, correction, restriction, deletion where applicable, data portability, object to processing, and complain to the Information Commissioner’s Office.

Contact

Address: Ample Mortgages 36 Charles Street Newport NP20 1JT
Phone: 0333 9980 020
Email: info@amplemortgages.co.uk
Website: www.amplemortgages.co.uk

Changes

We may update this Privacy Policy from time to time. The latest version will always be published on our website.